Ordering
Is there a minimum order?
It depends on the product. Some have no minimum, others start at 6 or 12 pieces for logo orders. The minimum is shown on each product page, and sizes and colors count together.
Can I order without a logo?
Yes. Choose Blank on any product. Blanks have no minimum.
Can I mix sizes and colors?
Yes. Mix any sizes and colors of the same product in one order.
Logos and decoration
Embroidery or printing: which should I choose?
Embroidery is stitched into the fabric and looks premium on aprons, hats, polos and chef coats. Printing is lighter and costs less, and works best on T-shirts and for detailed or colorful logos.
What file should I upload?
A vector file (AI, EPS, PDF or SVG) is best. A high-resolution PNG also works. If your file needs cleanup, we'll let you know before the proof.
Will I see my logo before you make it?
Always. We email a digital proof, and production starts only after you approve it.
Where can my logo go?
Each product lists its placements, such as center chest or pocket.
Samples
Can I get a sample first?
Yes, on products with a minimum. A sample is one piece with your logo, and the sample fee is credited back on your full order. Learn more
Production and shipping
How long does it take?
Production takes 3–5 business days after you approve your proof, plus shipping time.
Do you offer rush orders?
Yes. Rush production takes 1–3 business days. Contact us before you order so we can confirm the date.
Can I return custom items?
Items made with your logo can't be returned unless there's a defect or a mistake on our side. See Shipping & Returns.